Our Promise to Protect Your Personal Information
Privacy Policy
Timbo Robot Co., Ltd. (hereinafter referred to as the “Company”) places the highest priority on protecting the personal information of users who use the website en.timbo.co.kr (hereinafter referred to as the “Site”). The Company makes every effort to ensure that personal information provided by users through the Company’s web services (hereinafter referred to as the “Services”) is protected.
Accordingly, the Company complies with applicable laws and regulations related to personal information protection, including the Protection of Communications Secrets Act, the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Guidelines established by the Ministry of Information and Communication.
Through this Privacy Policy, the Company informs users how their personal information is used and protected.
The Company discloses this Privacy Policy on the main page of the Site so that users can easily access it at any time.
This Privacy Policy may be revised from time to time due to changes in relevant laws, government guidelines, or internal Company policies. When amendments are made, the Company will promptly post the updated policy on the Site and indicate the version number and effective date so that users can easily identify the changes. Users are encouraged to check this page periodically when visiting the Site.
This Privacy Policy includes the following:
A. Consent to Collection of Personal Information
B. Purpose of Collection and Use of Personal Information
C. Items of Personal Information Collected and Method of Collection
D. Retention and Use Period of Personal Information
E. User Rights Regarding Personal Information (Access, Correction, Deletion, etc.)
F. Operation of Cookies
G. Technical and Administrative Measures for Personal Information Protection
A. Consent to Collection of Personal Information
The Company provides a procedure allowing users to click either the “Agree” or “Disagree” button regarding the Privacy Policy or Terms of Use. Clicking the “Agree” button is deemed as consent to the collection of personal information.
B. Purpose of Collection and Use of Personal Information
“Personal information” refers to information about a living individual that can identify the individual by name, resident registration number, or other data included therein (including information that cannot identify a specific individual by itself but can be easily combined with other information to do so). Most Services provided by the Company can be used without separate user registration. However, the Company collects personal information to provide enhanced and customized services through membership-based Services.
C. Items of Personal Information Collected and Method of Collection
When users register as members to use the Company’s membership Services, the Company collects essential information online for service provision. Required information collected at the time of registration includes name, resident registration number, address, and telephone number. In addition, for the purpose of providing higher-quality services, users may optionally provide company address, company telephone number, occupation, email address, and consent to receive emails.
D. Retention and Use Period of Personal Information
The Company retains and uses users’ personal information for as long as they remain members and use the Services provided by the Company. However, if a user directly deletes or modifies their information according to the procedures described in Section E below, or requests membership termination, such information will be permanently deleted from storage in a non-recoverable manner and will no longer be accessible or usable.
E. User Rights Regarding Personal Information (Access, Correction, Deletion, etc.)
Users may, at any time, access or modify their registered personal information through the Company’s website and may also request membership termination.
To view or modify personal information, users must log in to the Site’s member management menu using their ID and password. All information except ID, resident registration number, and name may be modified.
If a user forgets their password, they may click “Find Password” at the bottom of the login page and enter the required verification information. After identity verification, the password will be sent via email.
To withdraw membership, users may click “Withdraw Membership” in the “My Information” section of the Site. The Company will process the request after verifying the user’s identity.
F. Operation of Cookies
To provide customized services, the Company uses “cookies” to store and retrieve user information as needed. Cookies are small pieces of data sent by the website server (HTTP) to the user’s browser and may be stored on the user’s computer hard drive.
Users must allow cookies to log in and use services such as My Page. The Company uses cookies to identify ID-related information in order to provide more suitable and useful services. Cookies identify the user’s computer but do not personally identify the user.
Through cookies, the Company can analyze users’ service usage patterns, service types visited, and overall user scale to improve convenience and provide optimized information.
Users may choose whether to allow cookies. By adjusting browser settings, users can allow all cookies, confirm each time a cookie is saved, or refuse all cookies. However, if cookies are refused, certain services requiring login may not be available.
G. Technical and Administrative Measures for Personal Information Protection
The Company implements the following technical measures to ensure the security of personal information and to prevent loss, theft, leakage, alteration, or damage:
Users’ personal information is protected by passwords. The password for a member ID is known only to the user, and personal information can only be accessed or modified by the user who knows the password. Therefore, users should not disclose their passwords to others.
After using a shared or public computer (such as at schools, libraries, or internet cafés), users are advised to log out and close the browser to prevent unauthorized access to their personal information.
The Company makes every effort to prevent personal information from being leaked or damaged due to hacking or computer viruses. Data is regularly backed up, and up-to-date antivirus programs are used to protect personal information and data from leakage or damage. Encryption algorithms are used to ensure secure transmission of personal information over networks.
Additionally, the Company uses intrusion prevention systems to control unauthorized external access and strives to implement all possible technical safeguards to ensure system security.